Book your hotel room here

CONDITIONS GENERALES DE VENTE

  1. All reservations are made in Grandhan and has to be confirmed by La Passerelle-Grandhan sprl, rue Chêne à Han 1, 6940 Grandhan, BE 0822 594 543
  2. All complaints regarding the services most be done by registered mail to La Passerelle within 10 days after purchase.
  3. Le vendeur pourra invoquer le cas de force majeure entre autre dans les situations suivantes : grève ou lock out, guerre, incendie, inondation, rupture d’électricité.
    NB : Ces cas se manifestant dans la propre exploitation du vendeur.
  4. We reserve the right to demand cash payment at any time.
  5. Possibilities to pay :
  • Cash
  • Bancontact
  • Maestro
  • Mastercard
  1. The applied amounts are to be paid by the guest in case of cancellation :
  • No show : full amount
  • Between 7 and 0 day(s) : 1st night
  • Between 14 and 8 days : 50 euro
  1. In cases where invoices are not paid on due date, a charge of 12% on the amount of the unpaid invoice is claimes, with a minimum of 50 euro. L’indemnisation forfaitaire ne comprend ni intérêt, ni frais de justice.
  2. For any claim or dispute in general only the courts of Marche-en-Famenne (tribunal de première instance et de commerce) et de Durbuy (justice of peace), are competent.
  3. All personal data required via our site www.la-passerelle.be can only be recorded for the purpose of responding to a request for information the client has made and will not be passed to third parties.